Akaiito are excited to welcome you and your guests and to offer you an exclusive range of dining experiences. To secure your reservation with us, please familiarise yourself with our booking and cancellation policies.
Akaiito encourages guests to amend or change their booking up to 24 hours prior to their reservation time.
For bookings on Friday, Saturdays or above 4 guests, a credit card guarantee will be required at the time of booking. Your card will not be charged, however there will be a hold on the card until the reservation date. Due to demand, cancellation or no shows within 24 hours’ notice of the reservation time will result in a $50 charge per person. Guests can reschedule their reservation once within the 24 hours cancellation period before this charge is incurred. All Kojin Menu Bookings require a credit card guarantee to secure the reservation. For reservation over 15 guests, a 10% service fee is charged.
*Please note for all Sunday and Public Holiday bookings there is a 10% surcharge. Akaiito accepts Visa, Mastercard & Amex. All credit cards incur a 1.05% surcharge.
Birthdays: Unfortunately we do not allow outside cakes or desserts to be served in the restaurant. Upon request, Akaiito can however prepare complimentary candles or birthday writing on any Akaiito dessert.
Due to the limited availability of the Robatayaki Omakase Counter, a credit card guarantee will be required at the time of reservation. Any cancellation or no shows within 24 hours will result in a 100% charge of the Robata Omakase price. Guests may reschedule their reservation once within 24 hours before this charge is incurred.
A credit card guarantee is required at the time of the reservation to secure the private dining room. Due to the prior preparation required, cancellations within 24 hours will result in a 50% charge of the Tsukiyo Room’s price. Guests may reschedule their reservation once within 48 hours before this charge is incurred. Please ensure we are notified of any special dietary requirements 24 hours prior to the booking.
Cancellations and Refunds Policy:
We look forward to seeing you and hope that you have a very special experience at Akaitto…. that WE can guarantee.